Privacy Policy
INTRODUCTION
Top Recruiters is committed to protecting the privacy and personal information of our clients, candidates, employees, service providers, website visitors, and other individuals with whom we interact.
This Privacy Policy explains how Top Recruiters collects, uses, stores, processes, and protects personal information obtained through our website, recruitment services, applications, communications, and other interactions with us.
For purposes of this Privacy Policy, “personal information” refers to information relating to an identifiable, living person and, where applicable, an identifiable existing legal entity, as contemplated by the Protection of Personal Information Act 4 of 2013 (“POPIA”).
Top Recruiters is committed to processing personal information responsibly and in accordance with applicable South African privacy and data protection laws, including POPIA.
By using the Top Recruiters website, submitting information to us, applying for a position, enquiring about our recruitment services, or otherwise interacting with Top Recruiters, you acknowledge that your personal information may be processed in accordance with this Privacy Policy.
If you have any questions regarding this Privacy Policy or how we process personal information, please contact us at toprecruiters.co/contact-us.
WHAT INFORMATION IS COLLECTED
Top Recruiters may collect, receive, store, and process personal information from clients, candidates, employees, prospective employees, service providers, website visitors, and other individuals who interact with the Company.
The personal information we collect depends on the nature of your interaction with us and may include, where applicable:
- Name and surname
- Contact details, including email address, telephone number, and physical address
- Employment history and professional experience
- Qualifications, certifications, skills, and professional memberships
- Curriculum vitae and other information submitted when applying for a position
- Salary or remuneration expectations
- Employment preferences and career information
- Information provided when submitting an enquiry or requesting recruitment services
- Information required to manage a business or service relationship
- Information contained in communications with Top Recruiters
- Technical information collected through your use of our website, including certain cookie and website usage information
Where a user visits the website without submitting personal information or interacting directly with Top Recruiters, certain technical information may still be collected automatically through cookies, analytics tools, server logs, or similar technologies.
Where a user applies for a position, submits a CV, registers interest in employment opportunities, contacts us regarding recruitment services, or completes an online form, Top Recruiters may collect the personal information necessary to respond to the request and provide the relevant recruitment services.
HOW WE COLLECT PERSONAL INFORMATION
Personal information may be collected directly from you when you:
- Submit a CV or apply for a position
- Contact Top Recruiters regarding employment opportunities
- Submit an enquiry through our website
- Request recruitment or staffing services
- Communicate with one of our consultants
- Enter into a business relationship with Top Recruiters
- Subscribe to communications or provide consent to receive marketing information
- Interact with our website or digital platforms
We may also receive personal information from third parties where this is permitted by law and is necessary for the provision of recruitment services. This may include information from professional networks, job boards, references, clients, or other legitimate recruitment sources.
USE OF PERSONAL INFORMATION
Top Recruiters will process personal information in a lawful, reasonable, and appropriate manner and only for purposes that are relevant to our business activities and the services we provide.
We may process personal information for the following purposes:
Recruitment Services
As a recruitment company, Top Recruiters processes candidate information to identify suitable employment opportunities, assess candidate suitability, match candidates with clients, facilitate recruitment processes, communicate with candidates, and support candidates throughout the recruitment process.
Candidate information may be shared with prospective employers where this is necessary for recruitment purposes and permitted by applicable law.
Client Services
We process personal information relating to prospective and existing clients to provide recruitment services, understand staffing requirements, identify suitable candidates, manage client relationships, communicate regarding vacancies, and perform our contractual or professional obligations.
Candidate Management
Where candidates provide their CVs, qualifications, employment information, or other professional details, Top Recruiters may retain and use this information to assess suitability for current and future opportunities, subject to applicable legal requirements and the purposes for which the information was collected.
Communication
We may use personal information to respond to enquiries, communicate regarding recruitment assignments, provide updates relating to applications or vacancies, and manage our relationships with clients and candidates.
Direct Marketing
Where permitted by applicable law, Top Recruiters may process personal information for direct marketing purposes, including communicating information about recruitment services, employment opportunities, industry information, or other services that may be relevant to you.
Where consent is required, Top Recruiters will obtain the appropriate consent before sending electronic direct marketing communications.
You may object to or unsubscribe from direct marketing communications at any time. Where an unsubscribe option is provided, you can use the unsubscribe link or instructions included in the communication.
Top Recruiters will respect requests to stop receiving direct marketing communications in accordance with applicable law.
Website Operation and Analytics
We may process certain information relating to website visitors to operate, maintain, secure, analyse, and improve our website and online services.
This may include technical information such as IP address, browser type, device information, pages visited, referring websites, and website usage information.
Security, Quality, and Risk Management
Personal information may be processed to maintain the security and integrity of our systems, prevent misuse, investigate potential security incidents, improve service quality, and conduct internal risk and compliance assessments.
Legal and Regulatory Requirements
Top Recruiters may process and retain personal information where necessary to comply with legal, regulatory, professional, contractual, or other legitimate obligations.
We may also process information where necessary to establish, exercise, or defend legal rights or claims.
DISCLOSURE OF PERSONAL INFORMATION
Top Recruiters may disclose or share personal information with third parties where this is necessary for legitimate business or recruitment purposes, where required to provide our services, where authorised by the individual, or where required or permitted by law.
Depending on the circumstances, this may include:
- Prospective employers and clients in connection with recruitment activities
- Service providers who support our business operations
- Technology and IT service providers
- Professional advisers and consultants
- Regulatory or governmental authorities where legally required
- Other parties where disclosure is necessary to provide a requested service or fulfil a legitimate business purpose
Top Recruiters takes reasonable steps to ensure that third parties who process personal information on our behalf handle such information appropriately and in accordance with applicable legal requirements.
RETENTION OF PERSONAL INFORMATION
Top Recruiters will retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, to maintain appropriate business records, or where retention is required or permitted by applicable law.
The length of time personal information is retained may vary depending on the nature of the information and the purpose for which it was collected.
Where personal information is no longer required and there is no legal or legitimate reason to retain it, reasonable steps will be taken to securely delete, destroy, or anonymise the information.
USERS’ RIGHTS
Subject to applicable law and any lawful limitations, individuals have rights in relation to their personal information.
These may include the right to:
- Request access to personal information held by Top Recruiters about you.
- Request information regarding how your personal information is being processed.
- Request correction or updating of inaccurate, incomplete, or outdated personal information.
- Request the deletion or removal of personal information where there is a lawful basis to do so.
- Object to certain processing of your personal information where permitted by law.
- Object to the use of your personal information for direct marketing purposes.
- Withdraw consent where processing is based on consent, subject to applicable legal limitations.
- Unsubscribe from electronic marketing communications.
Requests relating to personal information should be directed to Top Recruiters using the contact details provided in this Privacy Policy.
Top Recruiters may need to verify your identity before processing certain requests.
There may be circumstances where Top Recruiters is unable to delete or stop processing personal information because the Company is required or permitted by law to retain or process the information, or where continued processing is necessary for legitimate business, legal, regulatory, or contractual purposes.
SECURITY OF PERSONAL INFORMATION
Top Recruiters takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, destruction, or disclosure.
We implement appropriate safeguards based on the nature of the information and the risks associated with its processing.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. While we take reasonable steps to protect personal information, we cannot guarantee the absolute security of information transmitted to or through our website.
SECURITY BREACHES
In the event of a security compromise involving personal information, Top Recruiters will take reasonable steps to investigate the incident, assess the potential impact, contain and address the breach, and take appropriate measures in accordance with applicable legal requirements.
Where required by law, affected individuals and the relevant regulatory authority will be notified.
COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies and similar technologies to improve functionality, understand website usage, analyse traffic, and enhance the user experience.
Cookies may collect information such as browser type, device information, pages visited, and general website activity.
Where applicable, users may manage cookie preferences through their browser settings or any cookie-management tools made available on the website.
Disabling certain cookies may affect the functionality of some parts of the website.
THIRD-PARTY WEBSITES
Our website may contain links to third-party websites, platforms, or services.
Top Recruiters is not responsible for the privacy practices, security, or content of third-party websites. Users are encouraged to review the privacy policies of third-party websites before submitting personal information to them.
CHANGES TO THIS PRIVACY POLICY
Top Recruiters may update or amend this Privacy Policy from time to time to reflect changes in our business activities, services, technology, legal requirements, or privacy practices.
Any updated version of this Privacy Policy will be published on the Top Recruiters website.
We encourage users to review this Privacy Policy periodically to remain informed about how personal information is handled.
CONTACT US
If you have questions about this Privacy Policy, wish to exercise your rights in relation to your personal information, or have concerns about how your information is being processed, please contact Top Recruiters:
Top Recruiters
Website: https://toprecruiters.co/
Email: find.talent@toprecruiters.co